In addition to the primary email and user ID, a user can have multiple identities associated with their profile. Adding other identities helps the user in accessing the application without marking them as a Shadow User. This article explains the available identities and steps to add them to the user profile.
Steps to register identities for the user profile
Step 1: Open a user profile from the User Profile menu and click the Identities tab.
Step 2: Click Add to add a new identity.
Step 3: Select the Identity type from the dropdown and enter its corresponding value in the given box. For example, if you wish to register another email for the user, select "Email" as the Identity type and enter the email address in the respective field.
Step 4: To add more identities, click Add Identity and follow Step 3. Once done, click Register.
Step 5: The newly added identity is displayed as shown in the screen below. To delete the identity, click Delete.