Josys Multi-Tenant Portal empowers the organization to manage and access its multiple entities or clients, called tenants, from a centralized platform. Each tenant has a dedicated tenant portal with administrative privileges.
Note: The IT Admins of the tenant have access to their tenant portal only and not the Multi-Tenant Portal. Only the Super Admins have the right to access and manage the multi-tenant portals.
Multi-tenancy benefits the organization with:
- Flexibility to onboard and offboard tenants easily and manage their portal from a single and centralized platform.
- Visibility into the monthly expenses incurred by each tenant. This helps the organization in financial planning and cost allocation for each tenant.
- Ability to monitor important metrics such as alerts, user profiles, applications, and devices of each tenant's portal. This helps in mitigating the risks proactively and managing licenses and resources efficiently.
- Control over the tenant portal, as each IT Admin has administrative privileges of their specific portal only, ensuring data privacy and adhering to organization policies. Super Admin can manage all aspects of tenants accordingly.
Steps to add Tenants
Step 1: Log in to your Josys Multi-Tenant Portal. Navigate to Tenants and click Add Tenant.
Step 2: Provide a name, display name, and domain for your tenant. Click Add Tenant.
Step 3: The new tenant is created with a New tag for easy identification of the newly created tenant. The tenant is displayed with the details including the tenant name, total count of alerts, user profiles, registered apps and devices, and monthly expenses.
Steps to manage Tenants
Step 1: To view the tenant's details, hover over the tenant and select View Tenant.
Step 2: You can see the tenant is open as follows.
Step 3: You can edit or delete a tenant by clicking More and selecting the respective option.
After you click Edit, make the necessary changes in the following screen and click Save Details.
Delete a tenant by confirming your action from the following screen by clicking Delete Tenant.
You may also search for a tenant using the search filter. Refer to the Search app using the Search Criteria.