Alerts in the Josys Multi-Tenant Portal play a vital role in notifying Super Admins about important notifications that require immediate attention. Super Admins can see these alerts of critical events or issues raised across various tenants. These alerts are color-coded to indicate their severity, description to provide more information about the alerts, the tenant name where the issue originated, and the date of their generation. Super Admin can visit the specific portal from their alert to take appropriate actions.
Josys Alerts in the Multi-Tenant Portal allow the Super Admins to:
- Get a glance view of all important alerts across tenants and navigate to that tenant from the alert to address the issue.
- Mark the alerts as read to focus on the unresolved issues, prioritize the critical issues, and gain clarity on the issues.
- Filter the alerts based on their type, tenants, and alerts marked read to see the alerts based on their importance.
Steps to Manage Alerts
Step 1: Log in to your Josys Multi-Tenant Portal. Navigate to Alerts to act on the important notifications from multiple tenant portals displayed on the screen.
Step 2: Take necessary action by visiting the portal related to that alert. Hover over the alert and select View Tenant to access the detailed information to resolve the issue.
The tenant is open as below for you to take the necessary action based on the alert description.
Step 3: You may choose to see only the selective alerts by applying the filter based on Alert Types, Tenants, or Show Read Alerts to view only the alerts marked as read. Learn more about how to add a filter from
Step 4: To remain updated with the latest alerts, click Refresh.
Step 5: To mark an alert as read after addressing it, select Mark as Read.
