The Dashboard provides a comprehensive view of important key metrics and information to the IT Admin. These metrics help in making informed decisions and managing the entire infrastructure within the organization.
The availability of real-time data enables the IT Admin to:
- Detect potential risks by identifying shadow users, important alerts, and risky apps, and take necessary actions.
- Administer devices assigned to both onboarded and off-boarded employees that help in managing device assignment, ensuring security, and facilitating smooth transitions.
- Ensure SaaS security by monitoring the risky unmanaged applications. Gain visibility and control of the shadow users to detect unauthorized access to these apps and take necessary actions by converting them to a user profile or revoking the app access.
- Identify unassigned licenses to reduce unnecessary license expenses, review underutilized accounts to revoke or remove the license from such accounts, and allocate them efficiently to the users.
- Manage device lifecycle by regularly reviewing the device inventory data in real time and planning your inventory accordingly.
Steps to access the Dashboard
Step 1: Log in to your Josys Multi-Tenant Portal.
Upon logging in to MTP, the Dashboard is displayed by default. Another way to access the Dashboard is by selecting the Dashboard from the left navigation pane.
The Dashboard displays the following tiles:
Dashboard
- User Profiles: Displays the total count of the user profiles, including the count of shadow users and their distribution across the tenants registered in a multi-tenant environment.
- Managed Apps: The count shows the total number of managed apps (both integrated and tracked), discovered apps, and their distribution across the tenants.
- Devices: Total number of devices, including the count of assigned devices and their distribution across the tenants.
- Tenants: Click count on the tenants to view the detailed information of the tenant.
- Alerts in past 24 hours: Displays the total count of alerts generated within the last 24 hours. Click count to view the detailed information of the alerts.
User Management
- Onboard-initiated Users with no Assigned Apps or Devices: Displays the count of users onboarded without assigned apps or devices across the tenants. Click View All to view detailed information about the users.
The following detailed information is displayed.
- Offboard-initiated Users with Assigned Apps or Devices: Displays the count of users offboarded with the assigned apps or devices across the tenants. Click View All to view detailed information about the users.
The following detailed information is displayed.
SaaS Security
Discovered Apps by Tenant: Displays the total count of discovered apps across all tenants, categorized by their risk level. Click View All to view detailed information on all discovered apps across the tenants.
The details include the tenant name, total count of apps, and high-risk, medium-risk, low-risk, and unknown-risk apps.
Click the risk level to view the count of risky apps associated with that tenant.
Shadow IT in Tenant: Displays the total count of shadow users across all tenants. Click View All to view detailed information on all shadow users across the tenants.
The details include the tenant name, and total count of shadow users, and user profiles.
License Optimization
Displays the total count of underutilized accounts and unassigned licenses across all apps. Click View All to view detailed information on underutilized and unassigned licenses across the tenants for their respective apps.
The detailed information is displayed as below:
Devices
Available Devices by Tenant
Displays the total count of available devices across all tenants with their percentage breakdown. You may also view the devices by their types from the dropdown menu. Click View All to view detailed information on all devices.
The detailed information includes the tenant names, the count of available devices, and the percentage of available devices with the respective tenant.
Available Devices by Type
Displays the total count of available devices based on their types. The details include the device name, total count of devices, available devices, and percentage of available devices.
You may also view the devices by their tenants from the drop-down menu.
