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Totango Integration

Integrating Totango with Josys enables the IT Admin to view the user accounts.   

Key benefits

When you integrate Josys with Totango, you can view a list of user accounts, including their status and roles.

Note: Josys supports multiple Totango integrations.
 

Prerequisites

Before you begin with the integration, make sure that you have:

  • A Totango admin account
  • A Region and Personal Access Token
  • An Enterprise or a Premier plan

Locating the Personal Access Token

Step 1: Log in to Totango using an account with admin privileges.

Step 2: From the User Profile menu, select Edit Profile. 

Step 3: Click the Create Token from the Integrations tab.

Step 4: Provide a name for the Token and click Generate Token. 

Step 5: Copy the Personal Access Token for later use in the integration steps.

Steps to Integrate

Step 1: Select Totango from the App Catalog in the Apps section.

Step 2: Provide a suitable Label in the respective field. 

Step 3: Select the Region, enter the Personal access token copied in the previous section and click Next to proceed.

Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.