Integrating KnowledgeOwl with Josys enables IT Administrators to view user accounts.
Key benefits
When you integrate Josys with KnowledgeOwl, you can view a list of user accounts, including details such as their status, roles, team, login type, and timestamp for the last login, account creation, and updation.
Note: Josys supports multiple KnowledgeOwl integrations.
Prerequisites
Before you begin with the integration, make sure that you have:
- A KnowledgeOwl admin account
- Flex, Business, or Enterprise plan.
- An API Key for integration
Locating the API Key
Step 1. Log in to KnowledgeOwl using an admin account. Go to the Your Account menu and select the API option.
Step 2. Click Add New API Key.
Step 3. Provide an API key name for identification. Select GET in action and click Add.
Step 4. Copy the API key for later use in the integration steps.
Steps to Integrate
Step 1: Select KnowledgeOwl from the App Catalog in the Apps section.
Step 2: Provide a suitable Label for identification. Enter the API Key copied in the previous section and click Next to proceed.
Step 3: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.
