Integrating Zoho Desk with Josys enables the IT Admin to view the user accounts.
Key benefits
When you integrate Josys with Zoho Desk, you can view a list of user accounts, including their status and roles.
Note: Josys supports multiple Zoho Desk integrations.
Prerequisites
Before you begin with the integration, make sure that you have:
- A Zoho Desk admin account.
- Free, Standard, Professional, or Enterprise plan.
- An Organization name.
Locating the Organization Name
Log in to Zoho Desk using an admin account and locate the Organization Name at the top that you want to integrate with.
Steps to Integrate
Step 1: Select Zoho Desk from the App Catalog in the Apps section.
Step 2: Provide a suitable Label for identification. Enter the Organization Name copied in the previous section. Click Next to proceed.
Step 3: Log in to Zoho Desk using an admin account. Follow the guided steps to authorize Josys and complete the integration.
Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.
